Terms & Conditions

1 General Provisions and Definitions

These terms and conditions ("Terms") apply to the t bagi platform and all services operated under it. "Platform" refers to t bagi's website, mobile application and all related digital services. "User" or "Member" refers to any person who has registered on this platform.

By accessing the t bagi platform, creating an account or using any service, you confirm that you have read these Terms in full and agree to comply with them. If you do not agree with any part of these Terms, please refrain from using the platform.

These Terms constitute a legally binding agreement. t bagi reserves the right to amend these Terms at any time, and changes will take effect from the moment they are published on the platform.

1.1 Terminology

Some key terms used in these Terms are explained below:

• Account: The user's personal profile and wallet on the platform.
• Balance: The total funds currently held in an account.
• Bonus: A promotional benefit provided by t bagi, subject to its own conditions.
• Wagering Requirement: The amount that must be wagered before bonus funds become withdrawable.
• KYC: Know Your Customer — the identity verification process.

2 Account Registration and Verification

To use t bagi's services you must register an account. All information provided at registration must be accurate, complete and up to date. Opening an account with false information is prohibited and may result in the account being suspended or permanently closed.

2.1 Registration Requirements

• Each person may open only one account. Multiple accounts are strictly prohibited.
• You must provide your correct name, mobile number and date of birth at registration.
• The same mobile number or payment account may not be used to open more than one profile.
• Operating multiple accounts from the same household device or network may be treated as suspicious.

2.2 Identity Verification (KYC)

t bagi reserves the right to verify a member's identity, age and payment method at any time. A national ID card or other documents may be requested for large withdrawals or suspicious activity. Withdrawals may be put on hold until the verification process is complete.

3 Age Restriction and Eligibility Requirements

All services on the t bagi platform are for persons aged 21 or over only. Anyone under 21 may not open an account or use the betting and casino services on this platform.

If age verification reveals that a member opened an account while under 21, that account will be closed immediately and all transactions on it will be treated as void.

3.1 Geographic Restrictions

Eligibility to use t bagi's services depends on the user's location and applicable local law. Using the platform from regions where online gaming or betting is illegal is strictly prohibited. It is the member's own responsibility to know and comply with the local laws of their area.

4 Deposits, Withdrawals and Payments

The t bagi platform currently supports bKash, Nagad, Rocket and bank transfer (e.g. Dutch-Bangla Bank, Islami Bank) for deposits and withdrawals.

4.1 Deposit Rules

• The minimum deposit amount is ৳500 (the same across all methods).
• After a deposit is completed, it may take some time for the funds to appear in the account.
• Deposits may only be made from a payment account registered in the member's own name.
• Deposits made through a third party are not accepted and will be returned if necessary.

4.2 Withdrawal Rules

• The minimum withdrawal amount is ৳800.
• Withdrawals are generally processed within 10 to 45 minutes.
• Withdrawals can only be made to the same payment method used for the deposit.
• Large withdrawals may be put on hold until KYC verification is complete.
• Withdrawals may be held for review in cases of suspicious activity.

4.3 Anti-Money Laundering

t bagi follows a strict anti-money laundering policy. If a member attempts to deposit and withdraw funds without playing any games, or if unusual transaction patterns are observed, the account may be subject to investigation.

5 Bonus and Promotion Terms

t bagi offers promotional bonuses from time to time. Each bonus has its own terms and conditions, and failure to comply with them may result in the bonus being cancelled.

5.1 Welcome Bonus

New members may receive a 200% bonus on their first deposit, up to a maximum of ৳8,000. For example: depositing ৳1,000 gives a ৳2,000 bonus, making the balance ৳3,000. The wagering requirement must be met before bonus funds can be withdrawn — 15 times the bonus amount must be wagered. So for a ৳2,000 bonus, ৳2,000 × 15 = ৳30,000 in bets must be completed.

5.2 General Bonus Terms

• An account is eligible for the welcome bonus only once.
• There may be a set time limit for claiming a bonus — this will be stated in the relevant promotion's details.
• t bagi reserves the right to cancel a bonus and any associated winnings if suspicious or manipulative betting patterns are detected.
• The specific terms of each active promotion will be described on that promotion's page.

6 Betting and Gaming Rules

Sports betting, casino games, live casino, slots and other gaming services are available on the t bagi platform. Each category has its own operating rules.

6.1 Reasons for Bet Cancellation

• If an event is cancelled or postponed, the related bet may be cancelled.
• If incorrect odds are displayed due to a technical error, t bagi reserves the right to cancel that bet.
• A bet placed after an event has already ended is not valid.

6.2 Prohibited Conduct

Any of the following activities will be considered a breach of these Terms and may result in account closure:

• Collecting bonuses using multiple accounts.
• Playing games using bots or automated software.
• Exploiting weaknesses in games or odds (including arbitrage betting).
• Accessing another member's account or attempting to hack.
• Fraudulent activity on the platform.

6.3 Technical Issues

If a game or bet is disrupted due to server outages, network problems or other technical reasons, t bagi will make a decision after appropriate review. In such situations t bagi's liability for any loss suffered by the user is limited.

7 Responsible Gaming Policy

t bagi believes gaming is for entertainment — not a source of income. We encourage every member to play consciously and within their means. Read the responsible gaming guidelines to build healthy gaming habits for yourself.

7.1 Voluntary Limit Setting

Members may set their own daily, weekly or monthly deposit and betting limits. Once set, these limits take effect immediately and can be lowered at any time, but increasing them is subject to a set waiting period.

7.2 Self-Exclusion and Break Options

Any member may temporarily suspend their account for a set period (from one week up to six months). Requests for permanent self-exclusion are also accepted. Contact 24/7 live chat for assistance with this.

8 Account Suspension and Closure

t bagi may temporarily suspend or permanently close any account without prior notice for any of the following reasons:

• Breach of any provision of these Terms.
• Providing false identity or age information.
• Suspicion of fraudulent activity or money laundering.
• Operating multiple accounts.
• Inability to verify the registered payment method.

8.1 Funds After Account Closure

If an account is closed due to a breach of Terms, bonus funds and associated winnings may be forfeited. However, the unused portion of the original deposit is generally returned, unless evidence of fraud or money laundering is found.

8.2 Closing Your Own Account

Any member may request to close their account at any time. In this case the principal funds in the account will be returned to the registered payment method, but any bonuses for which the wagering requirements have not been met will be cancelled.

9 Dispute Resolution

If a dispute arises regarding a bet, payment or account, please contact t bagi's customer service team first. Our support team is available 24 hours a day, 7 days a week via live chat and email in both Bengali and English. The time limit for raising a dispute is 30 days from the date the incident occurred.

9.1 Complaints Process

1. Submit your complaint with full details via live chat or email.
2. t bagi will provide an initial response within 72 hours.
3. Complex disputes may take up to 14 business days for a full investigation.
4. t bagi's final decision will be considered binding.

To learn more about our service, visit the FAQ section, where you will find quick answers to common issues.

10 Personal Data and Privacy

By registering with t bagi you consent to our data collection and processing policy. Full details of how we collect, store and use your personal information can be found in our Privacy Policy.

10.1 Data Protection

Your personal and financial information is secured using SSL encryption technology. t bagi never stores your password or complete payment details.

10.2 Sharing Information with Third Parties

t bagi does not sell or share your information with third parties except where required by legal obligation, fraud prevention or payment processing. Please read our privacy policy page for more details.

11 Changes to Terms and Conditions

t bagi reserves the right to revise, change or update these Terms at any time. Changes take effect as soon as they are published on the platform. For significant changes, a notification may be sent to members' registered mobile numbers or email addresses.

Continuing to use the platform after a change automatically means you have accepted the revised Terms. It is therefore recommended that you review this page regularly.

11.1 Partial Invalidity

If any provision of these terms and conditions is found to be legally invalid, all remaining provisions will continue to be fully enforceable.

11.2 Contact & Support

If you have any questions about these terms or anything is unclear, please contact t bagi's customer support team. We are available 24 hours a day via live chat and email in Bengali. To learn more about t bagi, visit our About Us page.