t bagi Privacy Policy

1.1 About This Policy

This Privacy Policy ("Policy") is issued on behalf of the t bagi platform ("we", "our"). It applies whenever you use the t bagi website, mobile application or related services. By registering on the platform or continuing to use the services, you agree to the terms described in this Policy.

t bagi is an online gaming and betting platform serving users in Bangladesh. To learn more about our services, visit our About Us page.

1.2 Key Definitions

Below are definitions for some important terms used in this document:

• "Personal Information" — Any information that can directly or indirectly identify you, such as your name, mobile number, email address or financial details.
• "Processing" — Any operation carried out on personal information, such as collection, storage, modification, use or deletion.
• "User" — Any individual registered on the t bagi platform.
• "Third Party" — Any organisation or individual other than t bagi.
• "Cookie" — Small text files stored on your device that help improve your browsing experience.

2.1 Information You Provide Directly

When you create an account on t bagi, we collect some basic information. Without this information, it is not possible to verify your account or provide a secure service:

• Full name and date of birth (for age verification — our platform is for users aged 21+ only)
• Mobile number and email address
• Password (secured through encryption; we never store passwords in plain text)
• National ID or passport number (for identity verification)
• Financial transaction details: deposit and withdrawal information via bKash, Nagad, Rocket or bank transfer

2.2 Automatically Collected Information

When you use the t bagi platform, certain information is collected automatically. This information is essential for ensuring the security and performance of the platform:

• IP address and Device ID
• Browser type and operating system information
• Date, time and duration of sessions on the platform
• Information about which pages you visited and which buttons you clicked
• Transaction history and gaming activity

2.3 Information Received from Third Parties

In some cases we may receive information from payment processors or identity verification services. This information is used solely to verify the security of your account and the authenticity of transactions.

3.1 Service Operations

The primary purpose for which t bagi uses your information is to run the service properly. This includes:

• Account creation, verification and management
• Processing deposits and withdrawals — minimum deposit ৳500, minimum withdrawal ৳800
• Providing gaming services and bonuses
• Providing customer support via live chat and email
• Responding to your requests and resolving complaints

3.2 Security and Fraud Prevention

Preventing fraudulent activity on an online gaming platform is very important. t bagi uses your information for this purpose to:

• Detect unusual transactions or login activity
• Prevent attempts to create multiple accounts
• Stop account hacking or unauthorised access
• Prevent money laundering and other financial crimes

3.3 Service Improvement

We analyse how you use the platform to improve your experience. Aggregate information — such as which games are played most and where users encounter difficulties — helps us raise the quality of our service.

3.4 Communication and Notifications

t bagi may contact you when necessary — for example, to confirm transactions, send account security alerts or notify you of policy changes. You can turn off promotional communications at any time from your account settings.

4.1 General Principle

t bagi does not sell your personal information or share it with third parties for commercial purposes. However, limited sharing is necessary in certain situations:

4.2 Service Providers

Payment processors (such as bKash, Nagad, Rocket and banking partners) and technology service providers receive only the minimum information needed to carry out their designated tasks. These third parties process data solely in accordance with t bagi's instructions and may not use it for any other purpose.

4.3 Legal Obligations

If we are required to disclose information under applicable laws in Bangladesh or by a court order, t bagi is obligated to do so. In such situations we will provide only the minimum necessary information and, where permitted by law, will endeavour to notify you in advance.

4.4 Business Transfers

If there is a change to the business structure of t bagi for any reason, user data may be transferred to any successor entity. In that event, the terms of this Privacy Policy will remain in effect.

5.1 Use of Cookies

The t bagi platform uses different types of cookies. These help improve your browsing experience and ensure the platform functions correctly:

• Essential Cookies: Used to maintain login sessions and run the core functions of the platform. Disabling these may prevent the platform from working properly.
• Analytics Cookies: Used to understand how users interact with the platform. This information is analysed in aggregate.
• Functional Cookies: Used to remember your preferences, such as language selection or display settings.

5.2 Cookie Controls

You can delete cookies or stop accepting new cookies from your browser settings. Please note that disabling essential cookies may make it impossible to log in or carry out transactions on t bagi.

6.1 Retention Period

t bagi retains your personal information only for as long as necessary. Information for active accounts is kept while the service is in use. Even after an account is closed, financial records and transaction history may be retained for a specified period as required by applicable law.

6.2 Security Measures

t bagi uses industry-standard security technology to protect your information. SSL (Secure Sockets Layer) encryption ensures that all data transmitted between your browser and our servers remains secure. In addition:

• Password encryption and hashing technology
• Two-factor verification (OTP-based)
• Automated detection of suspicious activity
• Regular audits and monitoring by the security team

6.3 Response to a Data Breach

Should a breach of data security occur for any reason, t bagi will take immediate action and notify affected users as quickly as possible. We treat the security of your information as our highest priority.

7.1 Viewing and Correcting Your Data

You have the right to view the information t bagi holds about you. If any information appears to be incorrect or incomplete, you can correct it from your account settings or contact our support team.

7.2 Request for Data Deletion

You may request to close your account and have your personal information deleted. However, we are required to retain financial records and information covered by legal obligations for a specified period.

7.3 Objecting to Processing

You have the right to object to the processing of your information for certain purposes. In particular, you may withdraw your consent to promotional communications at any time.

7.4 Filing a Complaint

If you have any complaint about how your information is used, please contact our support team first. We provide support in Bengali and English 24/7 via live chat and email. For other matters relating to the use of the platform, please read our Terms and Conditions.

8.1 Age Verification

t bagi strictly follows a 21+ age policy. Our platform does not provide services to anyone under the age of 21. Age verification during registration is mandatory. For more information on responsible gaming, visit our Responsible Gaming page.

8.2 Children's Data

t bagi never knowingly collects personal information from anyone under the age of 21. If it comes to our attention that a minor's information has been collected, we will immediately close that account and delete the data.

9.1 Process for Policy Changes

t bagi reserves the right to revise this Privacy Policy as needed. If there are any significant changes to the Policy, we will notify you through the platform and update the "Last Updated" date at the top of the page.

9.2 Continued Use After Changes

If you continue to use the platform after a policy change, this will be treated as your acceptance of the revised policy. We therefore recommend checking this page regularly.

10.1 Privacy Enquiries

If you have any questions or concerns about this Privacy Policy, please contact our support team directly. Our team is ready to assist in Bengali and English 24 hours a day, seven days a week.

10.2 Support Channels

• Live Chat: Get instant support directly through the chat button on the t bagi platform
• Email: [email protected] — for detailed privacy-related enquiries

For answers to common questions, you can visit our FAQ section — it contains answers to the most frequently asked questions.