Responsible Gaming —
Take control for yourself

t bagi believes gaming should be a form of entertainment — not a source of stress or anxiety. On this page you can learn how to set limits, recognise warning signs, and get help when you need it.

21+ For people aged 21 and above only

t bagi's commitment

Online gaming is a legitimate form of entertainment, but it stays enjoyable only when a player participates mindfully and in moderation. t bagi sees each of its members as a responsible player and provides a range of practical tools to support that approach.

Our About Us page explains in detail how t bagi maintains a safe and transparent environment. We believe that setting your budget and time limits before you play is the mark of a champion's mindset.

Remember: winning is not guaranteed, so never bet more out of fear of losing and never chase losses with bigger bets. Before each session, decide how much time and money you are willing to spend — and stick to those limits.

Important: The minimum age to participate at t bagi is 21 years. Creating or using an account by anyone under age is strictly prohibited.

Our core commitments

  • Anyone under 21 is blocked from creating an account.
  • Players are given the option to set deposit and loss limits.
  • Self-exclusion requests are processed within 24 hours.
  • Suspicious gaming behaviour is identified and support is provided.
  • 24/7 live chat and email support is available in Bengali.
  • Your personal information is kept secure — see our Privacy Policy for details.

Set your own limits

After logging in to t bagi, you can activate any of the tools below from your account settings. These help you keep your gaming measured and organised.

Deposit limit

Set a maximum deposit amount per day, week, or month. Once a limit is set it takes effect immediately; a request to increase it takes effect after 7 days.

Loss limit

Set a limit on how much you can lose over a given period. Once you reach the limit, betting will be temporarily paused until that period ends.

Session time limit

Decide in advance how long you will play in each session. When the time is up, a warning message will appear and you will be logged out automatically.

Cooling-off break

You can temporarily close your account for 1 to 30 days. During the break you cannot log in or deposit, but you can still withdraw.

Reality check

A pop-up appears every 30, 60, or 90 minutes to show how long you have been playing and how much you have won or lost in that session.

Permanent self-exclusion

If you feel gaming is having a negative impact on your life, apply to close your account permanently. This decision cannot be reversed.

Self-exclusion request

Fill in the form below and press the "Submit Request" button. Our support team will take the necessary action on your account within 24 hours and send you a confirmation by email.

Recognise the warning signs

If you notice any of the following in yourself or someone close to you, consider seeking help.

Spending beyond your budget

Using money meant for food, rent, or other essential expenses on gaming, or borrowing to play, is a serious warning sign.

Chasing losses

Placing bigger bets after a loss to try to recover what you lost — this usually leads to even greater losses.

Constant thoughts about gaming

If all you can think about is the next session — even while working, studying, or spending time with family — that is cause for concern.

Hiding it from family and friends

Concealing your gaming activity from family or close ones means you already sense it has become excessive.

Unable to stop

You keep deciding today is the last day, yet you start again the next day — this is a sign of losing control.

Emotional instability

Anger, depression, or anxiety when you lose — and brief relief when you win — this cycle has a negative effect on mental health.

Where to get help

Seeking help when you cannot cope alone is not weakness — it is a courageous step. The following resources are here for you.

t bagi live chat

Our support team is available in Bengali at any time of day — 24 hours a day, 7 days a week. Feel free to talk to us about account settings, self-exclusion, or anything else.

Email support

Beyond live chat, you can also reach us by email. Support is available in both Bengali and English. Email address: [email protected]

Family and close ones

Talk openly with a trusted family member or friend. If someone close to you feels you need help, take their concern seriously.

Professional counselling

Speak with a psychiatrist or a counsellor specialising in behavioural addiction. Both government and private mental health services are available in Bangladesh.

Hospital mental health departments

District government hospitals and medical college hospitals in Bangladesh have mental health departments where you can get advice free of charge or at low cost.

Helpful information

Our FAQ page has detailed answers to questions about responsible gaming, which will help you make the right decisions.

Healthy gaming habits

Build a few simple habits to play for fun and enjoy it without causing harm:

  • Set a fixed budget before each session — never spend more than that amount.
  • Decide the maximum time you will play in advance and set a timer.
  • Do not treat gaming as a source of income — it is entertainment, not a way to build wealth.
  • Do not game when you are tired, emotionally distressed, or under the influence of alcohol.
  • Take regular breaks — at least 10–15 minutes every hour is healthy.
  • Prioritise spending time with family and friends, sports, and other hobbies.
  • Track your monthly expenses — gaming spending should remain a small part of your total income.

Protecting minors

All casino and betting activities at t bagi are for people aged 21 and above only. We take the protection of minors seriously.

  • Age is verified at registration — accounts created with false information will be cancelled.
  • Parents and guardians can use parental control software on their devices.
  • Do not share your account login details with anyone else, especially minors.
  • If you believe a minor has used your account, inform us immediately.
  • We may request age verification documents at any time if we have reason to do so.
Our Terms and Conditions contain detailed guidelines on age verification and account use.

Frequently asked questions

No. Your account balance is kept safe during self-exclusion or a cooling-off period. New deposits and bets are blocked, but you can still request a withdrawal.

Reducing a deposit limit takes effect immediately. However, a request to increase the limit takes effect after 7 days. This delay is intentional — to prevent decisions made in the heat of the moment.

A self-exclusion request normally has to be made by the account holder. However, if a family member is concerned in a particular situation, ask them to contact us directly via live chat or email — we will review the situation and advise on the next steps.

Your account does not reactivate automatically when the cooling-off period ends. You will need to log in and reactivate it yourself, which gives you a moment to pause and decide.

Yes. The World Health Organization (WHO) has recognised gambling disorder as a recognised mental health condition. It is not a lack of willpower — it is a complexity in the brain's reward system, and it can be managed with the right support.

Permanent self-exclusion is a final decision — it cannot be reversed. Before making this decision, please speak with our support team; they will explain cooling-off and other options available to you.